Exam Preview for 1189: Health Literacy: Ensuring We Are Understood

Health Literacy: Ensuring We Are Understood

Please note: exam questions are subject to change.

1. Limited health literacy is associated with: Higher mortality rates Greater use of inpatient care Greater use of emergency department care All of the above
2. What is the best reading level for written materials used with clients? 3rd – 4th grade 5th – 6th grade 7th – 8th grade 9th – 10th grade
3. Characteristics of clear speech include all of the following EXCEPT: Longer pauses between phrases Longer duration of some speech sounds Avoiding modified or reduced vowels Rapid rate of speech
4. Which of the following represents the clearest words or phrases that reflect good health literacy practices? Every year Behavior modification Your appointment is at 11:00. Check in 20 minutes early. Neurological
5. The research suggests that health literacy skills are the lowest for which population: Hispanic/Latinx population White adults Persons with private insurance Persons with higher levels of education
6. Red flags for a potential health literacy issue include which of the following? Arriving early for appointments Carrying a written medication list Frequent missed appointments, incomplete forms, and lack of follow through All of the above
7. When there is a mismatch between the language (and/or language level) of the provider and client, it may create which of the following? Higher satisfaction with care Patient is more likely to seek care Patient will seek more preventative care Negative impact on access, quality and patient satisfaction
8. Which of the following statements is true regarding health literacy, according to the National Institutes of Health? Education levels have no effect on health literacy Only non-native English speakers have issues with health literacy Adults over age 65 are more likely to have low health literacy skills than those younger than 65 Publicly insured individuals have higher health literacy than privately insured people
9. Regarding patient recall of information, Margolis found that patients retain what percentage of information from their health care providers? 0% 25% 50% 100%
10. Which of the following statements best describes a universal precautions approach to health literacy? Structure our your delivery and communications with clients as if everyone has limited health literacy. Structure our your delivery and communications with clients as if everyone has excellent health literacy. Structure our your delivery and communications with clients as if everyone has hearing loss. Structure our your delivery and communications with clients as if everyone is part of your family.