Exam Preview for 1547: Confident Communication: Verbal Communicatio

Confident Communication: Verbal Communication

Please note: exam questions are subject to change.

1. Which of the following refers to the way words sound based on where someone grew up, their regional accent, and upbringing? Pronunciation Enunciation Articulation All of the above
2. What does enunciation in verbal communication primarily focus on? The speed of speech The clarity of words spoken The pitch of the voice The intensity of vocal expression
3. Fluency in verbal communication is characterized by: Speaking with authority Speaking smoothly without hesitation Speaking slowly and deliberately Speaking without an accent
4. Which of the following aspects of verbal communication relates to sounding genuine? Tone Tone Fluency All of the above
5. While conducting a therapy session, Alex speaks softly and with a calming tone.Which aspect of verbal communication does this scenario demonstrate? Volume Pausing Inflection Clarity
6. In a group therapy setting, Mei speaks too quickly, making it difficult for participantsto follow. Which aspect of verbal communication does Mei need to work on? Naturalness Pacing Energy Inflection
7. During a therapy session, Jamal uses complex and technical language that theclient finds difficult to understand. Which aspect of verbal communication should Jamalimprove upon? Energy Inflection Diction Naturalness
8. During a counseling session, Omar speaks with a consistent, unchanging tone. His clients find it difficult to discern important points. Which aspect of verbal communication is Omar overlooking? Vocal variety Energy Fluency Articulation
9. While delivering a professional development workshop to peers, Leila speaks at an excessively fast pace, resulting in participants feeling overwhelmed and struggling to absorb information. Which aspect of verbal communication is Leila neglecting? Rhetorical Devices Empathy Syntax Pace
10. Which rhetorical device involves the repetition of the same word or phrase at the beginning of successive sentences or clauses for emphasis? Anaphora Metaphor Alliteration Hyperbole