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Thriving Teachers, Thriving Centers: Improving Teacher Satisfaction and Reducing Turnover, in partnership with Region 9 Head Start Association

View Course Details Please note: exam questions are subject to change.


1.  Where/among whom are teacher turnover rates the highest?
  1. Veteran teachers
  2. Teachers who identify as white
  3. Teachers of color
  4. Teachers who are parents
2.  According to the presentation, in urban districts, the cost of replacing a teacher:
  1. Is less than $500
  2. Has not been measured since there is very little turnover of teachers in urban districts
  3. Can be up to $20,000
  4. Has gone down steadily year over year
3.  In 2012, 55% of teachers cited ______ as their reason for leaving the profession.
  1. A career change
  2. Retirement
  3. Grad school
  4. Dissatisfaction
4.  In a recent national survey, what percentage of teachers reported high daily stress?
  1. 26%
  2. 72%
  3. 5%
  4. 46%
5.  What is one of the four main research-based recommendations for improving teacher retention?
  1. Competitive compensation packages
  2. Tuition reimbursement
  3. Shorter school days
  4. Tax break
6.  What are the three core conditions of person-centered coaching?
  1. Empathy, Kindness, Unconditional Positive Regard
  2. Empathy, Laughter, Kindness
  3. Empathy, Congruence, Unconditional Positive Regard
  4. Congruence, Laughter, Strictness
7.  Congruence, one of the three core conditions, communicates:
  1. "I understand you."
  2. "l'll keep it real with you."
  3. "I accept you."
  4. "I appreciate you."
8.  What is one example of a strategy that helps communicate congruence, in a coaching or management conversation?
  1. Eye contact
  2. Giving direct feedback
  3. Smiling
  4. Sharing personal stories
9.  What is one example of a strategy that helps communicate empathy, in a coaching or management conversation?
  1. Mirroring
  2. Winking
  3. Handshake
  4. Laughing
10.  What are some ideas for getting started on bringing a more person-centered approach to your coaching and leadership?
  1. Use meaningful icebreakers to allow time for teachers to connect and share with one another
  2. Set aside time for skill-building around emotional intelligence and resilience
  3. Have "stay" conversations with teachers, asking about their plans for next year and being clear that you want them to stay as valued members of your school team
  4. All of the above

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