Exam Preview for 31613: Coaching with Authenticity, in partnership

Coaching with Authenticity, in partnership with Region 9 Head Start Association

Please note: exam questions are subject to change.

1. When coaching with congruence, what am I communicating? “I understand you.” “I accept you.” “I’ll keep it real with you.” “I like you.”
2. Our mindset about feedback matters. We must view feedback as a way to make others around us better - a form of which of the following? Love Criticism Annoyance Control
3. Why does direct, consistent, and honest feedback matter? Honest, direct feedback promotes trust and growth across a school team. When feedback is passive, irrelevant, or simply nonexistent, individuals may feel resentful, disengaged, or disconnected. Feedback builds resilience. All of the above
4. Which of the following describes the term "radical candor"? Not helpful I care for, and believe in, you Fake Front-stabbing
5. Obnoxious aggression describes criticism that is often referred to as which of the following? Back-stabbing Mean Unhelpful Front-stabbing
6. What is one way to show that you care personally? Ignore emotions Tell someone how to feel Be specific and nonjudgmental Give feedback immediately
7. What does the 24/48 rule push teammates to do? Normalize feedback Criticize each other Keep feedback to themselves Laugh with each other
8. Which of the following is an example of a warm sentence starter? Tell me more about... My concern is... One thing you might not be thinking about is... What really impressed me was...
9. Which of the following increases when recognition is consistent and meaningful across a team and in manager relationships? Class size Parent involvement Staff productivity Staff sick days
10. Which of the following is a benefit of providing positive feedback? People always listen to you Retention is high Employees are less engaged Productivity decreases