Exam Preview for 32395: Building Trust and Relationships with Emplo

Building Trust and Relationships with Employees, in partnership with Region 9 Head Start Association

Please note: exam questions are subject to change.

1. What is the definition of trust? Believing that something is right Believing that something is true Firm belief in the reliability, truth, ability, or strength of someone or something All of the above
2. What are the two types of trust? Emotional intelligence and psychological safety Practical and emotional Personal and professional None of the above
3. Which strategy builds trust? Creating, reiterating and maintaining vision Creating opportunities for team connections Defining roles and responsibilities All of the above
4. Which strategy maintains trust? Using value-based questions when hiring Supporting communication skills Micromanaging All of the above
5. Which strategy rebuilds trust? Addressing implicit bias Reducing triangulation Having courageous conversations All of the above