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Confident Communication: Mastering the 5 Communication Styles

Course: #1029Level: Introductory 1 Hour 17 Reviews
VideoAudio

Welcome to Mastering the 5 Communication Styles. Get ready for an engaging and interactive journey where you'll discover your communication style and learn how all styles influence your interactions with others. We'll delve into the five communication styles: aggressive, passive, passive aggressive, manipulative, and assertive. Each style may have its place depending on the situation, but we'll focus on how to effectively use assertive communication to enhance both personal and professional relationships. Please note: the communication styles are not necessarily labels for individuals. Rather, they provide a helpful framework for understanding and adapting our communication for maximum effectiveness.

Preview Exam
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On Demand

Course Type: Video, Audio

CE/CEU Offered: CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CE Broker/1.0 Industrial-Organizational Psychology, Counseling Techniques, Verbal Communication, CE Broker #20-1100716; CE Hours/1.0; CT (CCB)/1.0; GA (ADACBGA)/1.0; IACET/0.1; MO (MCB)/1.0; NAADAC/1.0 Counseling Services, Legal Ethical And Professional Development; NY-Contact Hours/1.0 Self-Study; OH (OCDP)/1.0 P3; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0

Course Preview

Watch the first six minutes of the course. Register for immediate access to the full course, which will also appear on your Pending Courses page.

Learning Outcomes

  • checkmarkAfter this course, participants will be able to identify the five communication styles and identify general characteristics of each.
  • checkmarkAfter this course, participants will be able to identify the five communication styles’ characteristics in themselves and others.
  • checkmarkAfter this course, participants will be able to identify the positive impact of the assertive style on relationships and the negative impact of aggressive, passive, passive-aggressive, and manipulative styles and when utilizing some of them may be necessary.

Course created on June 5, 2023

Agenda

0-5 Minutes Introduction
5-15 Minutes The 5 Communication Styles Overview
15-23 Minutes Aggressive Communication Style
23-31 Minutes Passive Communication Style
31-39 Minutes Passive Aggressive Communication Style
39-47 Minutes Manipulative Communication Style
47-54 Minutes Assertive Communication Style
54-60 Minutes Summary and Q&A

Reviews

17 Reviews

Presented By


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Presenter Disclosure: Financial disclosures: Tatiana Rodriguez received an honorarium for presenting this course. Tatiana Rodriguez is an adjunct professor of public speaking, leadership, and interpersonal communication at Rutgers University. She is also a content creator and coach for variable avenues of communication including public speaking. Non-financial disclosures: Tatiana Rodriguez has no relevant non-financial relationships to disclose.

Sponsor Disclosure: This Course is presented by continued Psychology.

Content Disclosure: This learning event does not focus exclusively on any specific product or service.

Course participation information

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Passing an online exam and completing a course evaluation will be required to earn continuing education credit.

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On-demand courses include texts, video and audio recordings of live webinars, and multimedia formats. The exam and course evaluation for on-demand courses must be completed within 30 days of course registration.

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California Association for Alcohol/Drug Educators

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