Exam Preview for 1223: Medical Errors, Patient Safety, and Root Cau

Medical Errors, Patient Safety, and Root Cause Analysis

Please note: exam questions are subject to change.

1. An organization committed to quality and patient safety in health care is called the: American Heart Association Center for Medicare & Medicaid Services National Quality Forum None of the above
2. A serious reportable event is NOT: a common occurring event a never event a patient safety event a good catch
3. National patient safety goals: focus on positive events in healthcare decrease patient safety include tips to solve safety problems created to be workarounds for healthcare professionals
4. National patient safety goals are in place for the following settings EXCEPT: Hospital Schools Behavioral Health Ambulatory Health Care
5. A culture of safety reflects: punishment for reporting events covering up errors safe, effective care workarounds and shortcuts
6. Patients at safety net hospitals tend to be: Over-insured Majority group families Poor and disadvantaged Top income earners
7. Social determinants of health are: Conditions that impact health Positively impact safety net hospital patients Positive influences on health Show resilience in communities
8. To increase patient adherence: Provide unclear information Help patients believe in their treatment Ignore practical barriers Create written materials at the 10th grade reading level
9. Root cause analysis is a process that includes everything EXCEPT: determining the cause of the event developing corrective action ignoring the identified root cause a performance improvement plan
10. One root cause analysis tool is a: Fishbone diagram Thesis statement The two whys Trend chart
11. An industry that does NOT focus on improving client safety based on this presentation is the: Restaurant industry Automotive industry Airline industry Retail industry
12. We work to prevent errors in health care because: Safer systems increase accidental injury Complex health care increases the opportunity for errors Patient outcomes improve when we make errors Errors decrease healthcare costs
13. The following is NOT a patient safety event: Poor staffing levels Checking two patient identifiers Patient committing suicide in a facility A patient taking medications as ordered
14. Preventing employee injuries is important to: Increase the cost of work-related injuries and diseases Spread exposure to blood-borne pathogens Escalate nonfatal workplace injuries Improve employee satisfaction
15. Examples of preventing patient safety events are: Reusing gloves Ignoring checklists Annual training and competencies Using a personal unapproved heater in a work office