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Working with Generation Z: Supporting Our Younger Clients and Bridging the Generational Divide

View Course Details Please note: exam questions are subject to change.


1.  How old is Gen Z?
  1. 10-25
  2. 5-15
  3. 21-30
  4. 25-35
2.  Gen Z spends an average of ____________ hours a day in front of a screen?
  1. 5
  2. 15
  3. 9
  4. 3
3.  According to Erik Erikson, much of Gen Z is in the developmental stage of __________ and struggling with the conflict of ______________.
  1. School Age: 6 to 12 Years; Industry vs. Inferiority
  2. Adolescence: 12 to 18 Years; Identity vs. Role Confusion
  3. Middle Adulthood: 35 to 55; Generativity vs. Stagnation
  4. Late Adulthood: 55 to Death; Integrity vs. Despair
4.  When discussing social media use as a diagnostic tool, therapists should do all the following EXCEPT:
  1. Encourage exploration while providing psychoeducation on limitations
  2. Remind clients that social media does not function the same as therapy where individualized care is given by a health professional
  3. Tag clients in relevant public posts
  4. Highlight the disinformation that is spread on social media due to a lack of regulation
5.  Reasons why Gen Z turns to social media for community include all of the following EXCEPT:
  1. Searching for identity
  2. Seeing peers with similar diagnoses and feeling included
  3. Seeking biofeedback
  4. Seeking approval from others
6.  Which of the following is a helpful social media intervention?
  1. Taking a time-out
  2. Decreasing screen time
  3. Re-assessing one's "search" page
  4. All of the above
7.  The ages of __________ are particularly susceptible to social influence.
  1. 11 to 17
  2. 5 to 10
  3. 18 to 21
  4. 15 to 25
8.  Gen Z is commonly attracted to social media for its ability to do all the following EXCEPT:
  1. Build community
  2. Relate to other users
  3. Trade investment strategies
  4. Try on new identities to find what fits and discard the rest
9.  Gen Z thinking of themselves as "brands" means all of the following EXCEPT:
  1. Posting at “high-traffic” times
  2. Seeking parental approval before posting
  3. Using filters to make themselves look more attractive
  4. Cultivating a specific look online to represent ideal self
10.  What is NOT a helpful intervention to reduce impact of social media influence on Gen Z?
  1. Identify and evaluate sources
  2. Critically monitor “for you” or “explore” pages
  3. Set screen time limits
  4. Search specifically for diagnoses client may identify with

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