Exam Preview for 1647: Decreasing Professional Burnout April 30, 20

Decreasing Professional Burnout

Please note: exam questions are subject to change.

1. An employee has noticed a decline in his enthusiasm for work over the past few months. He has become more temperamental with colleagues and feels a vague sense of unease about his job performance. However, he has not experienced major physical or emotional symptoms. Which stage of professional burnout are these initial symptoms most consistent with? Chronic stress Burnout Onset of stress Habitual burnout
2. An employee has been feeling apathetic, chronically fatigued, and resentful towards their job for the past few months. They have also experienced increased procrastination and cynicism. Which stage of burnout does this most likely represent? Onset of stress Chronic stress Burnout Habitual burnout
3. A manager notices that one of their typically outgoing employees has become withdrawn over the past couple of months. The employee appears persistently pessimistic, is neglecting their personal needs, and seems obsessed with what coworkers think of them. The employee admits to having frequent tension headaches and feeling constant self-doubt. Which stage of burnout does this situation most likely illustrate? Onset of stress Chronic stress Burnout Habitual burnout
4. An employee has felt extremely unhappy and mentally drained for the past year. They have withdrawn from friends and family and feel little motivation to participate in activities they once enjoyed. In addition, they have been experiencing relentless physical exhaustion no matter how much they rest. Which stage of professional burnout are these symptoms most indicative of? Onset of stress Chronic stress Burnout Habitual burnout
5. Which of the 7 dimensions of well-being focuses on fostering personal connections and nurturing relationships? Social Spiritual Physical Environmental
6. An employee has been feeling unfulfilled and stagnant in their job lately. A career counselor suggests the employee look for opportunities at work that allow for more creativity and problem-solving. The counselor also recommends joining a professional association to network and have intellectual discussions with colleagues in the field. Which dimension of well-being is the counselor primarily trying to enrich? Physical Intellectual Environmental Vocational
7. An employee strongly identifies with their professional role and regularly puts in 60+ hour work weeks striving for perfection. They have turned down social events to stay late finishing projects and feel constant internal pressure to complete tasks flawlessly. Their self-esteem is heavily tied to job performance. Which internal factor most significantly contributes to this accountant's risk of burnout? Professionalism Need for recognition Suppressing own needs High self-expectations
8. Which of the following recommendations helps promote improved sleep quality? Taking a nap for more than 30 minutes during the day Consuming stimulants in the evening Varying the time you go to bed each night Limiting nap time to 30 minutes or less
9. A therapist recommends her client begin a daily journaling routine to process stressful events. She also suggests learning relaxation techniques and thought challenging exercises to manage anxiety. What domain of self-care do these recommendations mainly target? Social Emotional Spiritual Intellectual
10. A new employee joins a team and notices some friction with experienced team members related to job duties and responsibilities. Which territory resolution strategies would be most helpful for the new employee to improve this workplace dynamic? Become very close friends with the experienced team members. Clearly establish roles and responsibilities with the team. Only communicate through email to avoid conflict. Complain to the manager about the difficult team members.