Help: CE/CEU Hours Processing
What is a Continued Psychology membership?
A Psychology membership on Continued allows you unlimited access to our course library for one year (12 months) for $99. The Psychology library features a growing library of courses, including live, video, audio, and text-based course formats covering a wide array of topics. Become a member!
To ensure uninterrupted service and continued professional development, your membership will automatically be renewed at the end of your membership using the payment method you have on file. You can cancel anytime, effective the next billing cycle, by visiting your account settings or by contacting us at 866-688-6554.
How do I complete a course?
After registering for a course, members must view 100% of the course content to earn credit. After participating in a live, video, audio, or text-based course, you will be required to obtain a passing score of 70% on a multiple-choice examination. You will be given immediate feedback regarding the results of your exam and the opportunity to repeat the exam once if necessary. To earn credit for a live webinar, you must be logged in for the entire event and complete the exam within 7 days; for a video, audio, or text-based course, you must view 100% of course content and complete the exam within 30 days of the course registration date. If you do not complete the exam within that time, you may re-register for the course. You can access your CE exams by clicking on Dashboard or Pending Courses on the navigation sidebar. After passing the exam, you will be asked to complete a course evaluation, after which your certificate of completion will be available. Please note that you will not be allowed to complete more than 24 hours of coursework on any calendar day.
Who keeps track of how many CE/CEUs have been earned?
Continued maintains a record of your completed coursework. After you log in, navigate to your menu panel on the left side of your window and select Transcripts. In the upper right corner of the page, you will see an option to export a PDF of your transcripts. You can also save or print your certificates individually by selecting View Certificate to the right of each course title listed on your My Transcripts page. To view courses completed prior to the current year, you will need to change the start and end dates at the top of the Transcripts page and select Search. You may access this page at any time to view courses that you have completed.
Course Approvals
Continued Psychology is approved by the American Psychological Association to sponsor continuing education for psychologists. Continued Psychology is also recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0228.
Not all courses will be offered for the same credits, and it is incumbent on the licensee to understand the continuing education regulations for their license. To facilitate your course search, the state drop-down menu sorts the course library by courses most likely to meet continuing education needs for psychologists licensed in the selected state. Information on our State Pages can provide a brief summary of the requirements for each state and additional guidance on how to use the Continued Psychology library to meet your continuing education needs.
This webpage reviews some of the primary types of credits that may be offered for Continued Psychology courses.
What is the difference between CE Credit and CEUs?
Course duration or credit is measured differently by different entities. The “CEU” is the internationally recognized standard for continuing education and training, developed and overseen by the International Association of Continuing Education and Training (IACET). One (1.0) CEU is defined as 10 hours of participation in coursework. Therefore, a single hour of participation in a course is equal to 0.1 CEUs. Continued is accredited by IACET and is authorized to issue the IACET CEU. “CE” is the term used by the American Psychological Association (APA) to calculate credit for courses offered by approved providers. A CE credit, or 1.0 CE, is defined by APA as 60 minutes of instruction.
I am a mental health or behavioral health professional, but I am not a psychologist. Can I take courses on Continued Psychology?
Continued Psychology courses are developed for psychologists, specifically to support CE requirements for license renewal. Considering that there is overlap in scope of practice and target client population between psychologists and other mental health professionals, some of our courses may be applicable to other professionals. It is up to the licensee to select courses pertinent to their scope of practice and to determine the board rules for their particular license and state. Continued Psychology is an APA approved sponsor of continuing education.
I am a school psychologist, but I am not a psychologist. Can I take courses on Continued Psychology?
Continued Psychology courses are developed for psychologists, specifically to support CE requirements for license renewal. Considering that there is overlap in scope of practice and target client population between psychologists and school psychologists, some of our courses may be applicable to other professionals. It is up to the licensee to select courses pertinent to their scope of practice and to determine the board rules for their particular license and state. Continued Psychology is an APA approved sponsor of continuing education.
Important Information about reporting to CE Broker
Continued Psychology will report your completed coursework to CE Broker if you are a psychologist licensed in Florida, Michigan, North Carolina, South Carolina, Tennessee, or Wyoming and if you select “yes” for reporting when you complete the exam. You may change your reporting preference until the course has been reported.
To ensure that your CE credits are reported properly to CE Broker, you must verify that your Continued professional profile (in your Account Settings) is up-to-date and follows these specific formatting instructions:
- Florida: Include both the alpha and numeric portions of your license (e.g., PY123)
- Michigan: Include only the numeric portion of your license (e.g., 6301123456)
- North Carolina: Include the numeric and/or alpha characters of your license (e.g., 12345, PY123)
- South Carolina: Include only the numeric portion of your license (e.g., 12345)
- Tennessee: Include only the numeric portion of your license (e.g., 123456)
- Wyoming:
- For Psychologist licenses, include only the numeric portion of your license (e.g., 12345).
- For other license types (Psychological Practitioner and Specialist in School Psychology), include the alpha portion, followed by a dash, followed by the numeric portions of your license (e.g., CPP-1234)
If your profile is not accurate, your coursework may not be reported to CE Broker. Remember that this reporting feature applies only if you are a member of CE Broker and would like CE Broker to maintain a record of your CE credits. Please allow 15 days following the course completion date before contacting Continued Psychology regarding course reporting.
Please note that if you did not request Continued Psychology to report a course you completed more than 45 days ago, you must self-report your coursework to CE Broker. For more information about self-reporting, please visit the CE Broker website. The Continued Psychology provider number for CE Broker is 50-29950. Your Continued Psychology course certificates of completion may be submitted as documentation.
Grievance Policy
Continued Psychology is fully committed to conducting all activities in strict conformance with the standards of the American Psychological Association Office of Continuing Education Sponsor Approval (CESA). Continued Psychology will comply with all legal and ethical responsibilities and be non-discriminatory in promotional activities, program content, and in the treatment of program participants (read full Non-discrimination Policy). The monitoring and assessment of compliance with these activities is the responsibility of the Customer Experience Manager, in consultation with the Senior Managing Editor of Continued Psychology, and the Continued team members who serve as the Advisory Team:
- Tanya Velarde, Customer Experience Manager
- Katie Kirk, PsyD, Group Managing Editor, Behavioral Health
- Olivia Walliser, Continuing Education Administrator
- Joanne Slater, AuD, Director of Continuing Education Administration
- Leigha Jansen, EdD, Director of Educational Technology
- Ronaldo Olivas, VP of Operations
While Continued Psychology is committed to the fair treatment of all participatns and attempts to anticipate problems, there may be occasional issues that arise which reqire intervention and/or action on the part of our company. This policy serves as a guideline for handling such grievances, including those regarding refund request, course content and presenters, learning enviornment, technical support, nonreceipt of certificates, and miscellaneous occurrences.
When a grievance arises pertaining to Continued Psychology, the complainant should contact the Customer Experience Manager by email at grievance@continued.com as soon as possible so that the nature of the concern may be addressed in a timely manner. The Customer Experience Manager will review every grievance with the Continued Psychology managing Editor. If immediate resolution is not possible, the Customer Experience Manager will bring the grievance to the Continued Grievance Advisory Team within ten (10) business days. All possible care will be taken to uphold the confidentiality of the complainant.
The Grievance Advisory Team will formulate a response to the grievance and recommend action if necessary, which will be conveyed directly to the complainant. For example, a grievance concerning a presenter will be conveyed to those planning future educational programs, as well as to the presenter. A grievance concerning the content, learning environment, or costs may be resolved by modifications to future offerings and/or by providing an alternative training opportunity, should that be possible.
Confidential records of all grievances, the process of resolving the grievance, and the outcomes will be saved electronically in a secure file.
Please contact the Customer Experience Manager to submit a grievance or if you have additional questions: Tanya Velarde, grievance@continued.com.