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Health Literacy & Delivering Culturally Competent Care

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1.  Plain language includes all, except which of the following?
  1. Organizing information so that the most important points come first
  2. Using a passive voice
  3. Breaking complex information into understandable chunks
  4. Using simple language and defining technical terms
2.  Which of these populations are most likely to experience limited health literacy?
  1. Adults over the age of 65
  2. People with incomes at or below poverty levels
  3. People with less than a high school degree or GED
  4. All of the above
3.  All of the following are signs of low literacy, except:
  1. Not knowing the names of regularly used medications
  2. Making excuses for not reading (e.g., forgetting glasses)
  3. Good compliance and follow through with treatment recommendations and appointments
  4. Bringing someone who can read to appointments
4.  Which of the following are strategies for practitioners to improve clients’ health literacy?
  1. Ensure health-related information/education matches person’s literacy abilities; cultural sensitivities; and verbal, cognitive, and social skills
  2. Provide information and education that promote self management for optimum health and participation
  3. Facilitate health literacy by promoting systems of care or environments that adhere to health literacy principles and strategies
  4. All of the above
5.  Common readability tools include all but which of the following?
  1. Fry Readability Formula
  2. The Measure Test Readability Standard
  3. The Flesch-Kincaid Grade Level Readability Formulas
  4. Microsoft Word

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