Exam Preview for 1548: Leadership in Healthcare May 31, 2022

Leadership in Healthcare

Please note: exam questions are subject to change.

1. The transactional leadership model involves a traditional view in which the leader has: Potential to lead from home Capacity to create safety hazards Incompetency to meet department goals Power and authority over followers
2. Transformational leaders' high expectations give their subordinates the self-confidence often resulting in: Exceptional performance Poor productivity Average retention rates Traditional time wasting
3. When developing personal leadership skills, the employee and the leader would benefit from: Active listening Creating conflict among employees Silencing team rapport Breaking down team morale
4. Some tips for managing conflicts may include: Stay neutral Be patient, but decisive Focus on the problem (not the people) All of the above
5. When empowering followers, which of the following is included under Reward and Recognize? Staff independence (empowerment), Appreciate efforts Self-Improvement, Encourage “safe” failure, Encourage staff to get engaged Require accountability, Provide context, Define roles Define roles, Staff independence, Self-Improvement