Exam Preview for 1581: Management Part I: Managing Human Resources

Management Part I: Managing Human Resources

Please note: exam questions are subject to change.

1. An example of the recruitment tool reflecting the department’s climate and culture is: Good leadership Fair compensation and treatment Opportunities for professional development All of the above
2. Behavioral interviewing questions allow interviewers to assess candidates based on characteristics such as: The number of times a candidate has moved around The number of jobs worked within one year Expertise in surfing the web Professional maturity
3. The following qualities help influence the staff to stay: Fair evaluations Increased level of job stress Poor management listening skills Management apathy towards employees
4. Approximately what percentage of an employee's evaluation should include discussions on future perspectives? 10% 25% 50% 80%
5. What are some reasons a department may be short staffed? Minimal call-ins Excessive turnover Steady productivity Team work