Exam Preview for 1859: Asthma Case Manager and Program Director: Wh

Asthma Case Manager and Program Director: Who, What, Why, Where, and How

Please note: exam questions are subject to change.

1. Which of the following is a social determinant of health? Food supply Housing Transportation All of the above
2. An ________________ is a specific statement about outcomes to be achieved and is stated in measurable terms. Plan Objective Assessment Note
3. Before implementing a program, which patient safety measure should be reviewed? HIPAA Staff evaluations Work plans Annual reports
4. An example of a workflow issue affecting relationships with other team members is: Creating policies and protocols without involving team members Creating realistic goals Creating a flexible budget Creating PDSAs to demonstrate growth
5. Emotional intelligence is the ability to monitor one's own and other people's emotions in areas such as: Self awareness Social awareness Self-management All of the above