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From Chaos to Collaboration - Improving Teams in Clinical Healthcare

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1.  Which of the following behaviors at work can significantly harm psychological safety and contribute to a toxic work environment?
  1. Gossiping about other professionals
  2. Demonstrating a sense of self-importance
  3. Strictly following standard operating procedures
  4. Providing clear expectations for clinical performance
2.  Which of the following potentially impacts dysfunctional teams in a healthcare setting?
  1. Increase in length of stay for patients
  2. Decrease in hospital acquired infections
  3. Decrease in adverse patient outcomes
  4. Increase in employee satisfaction
3.  Which theory explains the tendency to normalize behavior by imitating others around us, potentially leading to toxic applications based on the "spread" of such behaviors?
  1. Behavioral Contagion Theory
  2. Groupthink
  3. Emotional Contagion Theory
  4. Collaboration Theory
4.  Which of the following tips is essential for being a team player and promoting a positive work environment?
  1. Always prioritize your own ideas and perspectives over others in the team
  2. Avoid receiving feedback from others to maintain your ego
  3. Focus solely on your individual contributions without considering others' input
  4. Don't be toxic, refrain from making hurtful comments, excluding others, and displaying extreme pessimism
5.  When aiming to drive positive change and resolve issues within a workplace, which action emphasizes the importance of sharing constructive criticism and suggestions with appropriate individuals?
  1. Document - Remove people and feelings. State facts, situations, and impact
  2. Know the policy, procedures & state healthcare laws
  3. Be honest in surveys
  4. All of the above