Interest-Based Mediation: A Collaborative Approach to Managing Conflict
Course: #1416Level: Intermediate 1.03 Hours 865 Reviews
Social workers encounter conflict with individual clients, families, groups, coworkers, supervisors, and others in a range of contexts. This course is designed to help social workers act as mediators and manage conflict in a manner that focuses on interests, builds collaboration, and energizes people to commit to positive change.
On Demand
Course Type: Audio, Video
CE/CEU Offered: AK/1.25; AL/1.25; AR/1.25; ASWB ACE/1.25 Ethics; AZ/1.25; CA (CAADE)/1.0; CA (CADTP)/1.0; CA (CCAPP-EI)/1.0; CA/1.25; CE Broker/1.25 Ethics, CE Broker #20-924571; CO/1.25; CT (CCB)/1.0; CT/1.25; DC/1.25; DE/1.25; FL/1.25; GA (ADACBGA)/1.0; GA/1.25; HI/1.25; IA/1.25; IACET/0.1; ID/1.25; IL/1.25; IN/1.25; KS/1.25; KY/1.25; LA/1.25; MA/1.25; MD/1.25; ME/1.25; MI/1.25; MN/1.25; MO (MCB)/1.0; MO/1.25; MS/1.25; MT/1.25; NC/1.25; ND/1.25; NE/1.25; NH/1.25; NJ/1.25; NM/1.25; NV/1.25; NY-Contact Hours/1.0 Self-Study; OH/1.25; OK (LPC/LMFT)/1.0; OK (OBLADC)/1.0; OK/1.25; OR/1.25; PA/1.25; RI/1.25; SC/1.25; SD/1.25; TN/1.25; TX/1.25; UT/1.25; VA/1.25; VT/1.25; WA/1.25; WI/1.25; WV/1.25; WY/1.25
Course Preview
Watch the first six minutes of the course. Register for immediate access to the full course, which will also appear on your Pending Courses page.
Learning Outcomes
- After this course, participants will be able to explain what interest-based mediation is and describe the principles and key strategies of interest-based mediation.
- After this course, participants will be able to determine and facilitate conflict resolution processes by focusing on interests (not positions), brainstorming, separating the person from the problem, facilitating effective conflict resolution communication, and consensus building.
- After this course, participants will be able to apply objective criteria and best alternatives to negotiated agreements (BATNAs) to help clients, coworkers, or others reach consensus.
Course created on April 20, 2022
Agenda
| 0-5 Minutes | Introduction |
| 5-10 Minutes | Introduction to the principles and key strategies of interest-based mediation |
| 10-15 Minutes | Focusing on interests, not positions; and brainstorming options |
| 15-30 Minutes | Separating the person from the problem, consensus building, and effective conflict resolution communication |
| 30-45 Minutes | Objective criteria; and Best Alternatives to Negotiated Agreements (BATNAs) |
| 45-55 Minutes | Key Points |
| 55-62 Minutes | Summary, Q & A |
Reviews
865 ReviewsPresented By
Allan Barsky
JD, MSW, PhD
Dr. Allan Barsky is a professor of social work at Florida Atlantic University where he was awarded “Scholar of the Year” in 2020. He is a former chair of the National Ethics Committee of the National Association of Social Workers (NASW) and was awarded NASW’s “Excellent in Ethics Award.” His book credits include “Ethics and Values in Social Work”, “Conflict Resolution for the Helping Professions”, "Interprofessional Practice with Diverse Populations”, “Successful Social Work Education”, and “Clinicians in Court.” Dr. Barsky has mediated in several contexts of practice, including divorce/separation mediation, parent-youth mediation, community mediation, and mediations of grievances against social workers.
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Sponsor Disclosure: This Course is presented by continued Social Work.
Content Disclosure: This learning event does not focus exclusively on any specific product or service.
Course participation information
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Passing an online exam and completing a course evaluation will be required to earn continuing education credit.
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California Association for Alcohol/Drug Educators
Continued is an approved provider by the CAADE, provider #CP40 206 C 0422. Continued maintains responsibility for this program and its content. 1 CE Credit(s).
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CE Broker
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Missouri Credentialing Board
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Oklahoma State Board of Licensed Alcohol and Drug Counselors
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