Exam Preview for 1115: Race & Culture Matter: Developing a Cultural

Race & Culture Matter: Developing a Culturally Inclusive Mindset

Please note: exam questions are subject to change.

1. At King Community Mental Health Center, the director met with the Board to discuss a public relations nightmare involving ethnic insensitivity. Ms. Norma Jean, a Jamaican-born patient in the emergency room, complained about receiving substandard care while being treated for COVID-19 symptoms. The discussion centered on efforts to ensure the public that King Community Mental Health Center is culturally inclusive. Which below is NOT an example of symbolic change. Issuing a heartwarming statement of about the hospital’s commitment to diversity Requiring staff to complete diversity training Creating an ad campaign featuring staff working collaboratively with patients of color Adding diverse photos throughout the hospital
2. In 2021, Von Muer launched a diversity campaign to highlight Black artists that teach and inspire through works of art. Reyna, the contracted artist by Von Muer, creates art in hopes others can see representation for their experiences and feel empowered. This is an example of _______ knowing. foundational artistic generalized practical
3. Cultural competence involves appreciating diverse _____ of others. beliefs feelings values all of the above
4. After attending a cultural competence seminar, Dr. Greenfield researched the ethnic and cultural background of the community in which he serves in the Watts neighborhood. He implemented various changes to his practice to ensure that patients felt “heard and respected”. On his next sabbatical, Dr. Greenfield intends to engage in a volunteer service work project in Watts. Cultural humility is a _________ process. ethical lifelong professional workplace
5. The COVID-19 pandemic highlighted multidisciplinary efforts. In communities of color, faith leaders, public health officials, and community advocates worked together to improve vaccine hesitancy. Public health officials listened intently to the content and feelings expressed by community members to gain an understanding of their experience. Which cultural humility skill was demonstrated by the public health officials? generalized knowing suspending judgment practical knowing reflective listening
6. Big Sur Financial’s CEO, Jack Baldwin attended an interactive seminar on cultural humility in 2018. Jack hired an external firm to determine his company’s cultural inclusivity baseline. The firm advised that a true commitment to cultural humility requires a transformational shift in the hearts and minds of his employees at Big Sur. Apparently, Big Sur employees believe that all people are the same. In other words, “they see no color or race”. At what stage of multicultural organizational development is Big Sur? cultural incapacity cultural destructiveness cultural blindness cultural precompetence
7. __________ allows the old memories to be altered through reconsolidation and converting these updated episodic experiences into enduring semantic structures by practicing new ways of behaving and experiencing oneself and others in interaction with the world. Cultural Humility Cultural Awareness Maladaptive Responses Corrective Experience
8. Which of the following questions are indicative of utilizing a cultural humility approach to examining one’s own experiences and privilege? How can I work on an organizational level to improve inclusion and equity? How can I maintain the status quo in terms of client engagement? How can I influence clients to understand my culture? How can I best ignore cultures that are different than my own?
9. _______ involves understanding one’s own biases and perceptions and engage in a life-long self-reflection process about how to put these aside and learn from clients. Cultural Destructiveness Self-awareness Practical Knowing Reflective Listening
10. Suzanne Wright, a Christian social worker at Peace Lily, a hospice provider in San Antonio, TX reviewed the end-of-life plan of Senora Lupe Rivera, a Latina patient that was recently admitted. Upon entering Ms. Rivera’s room, Ms. Wright noticed that Senor Jorge Rivera, Mrs. Rivera’s husband, placed candles, rosary beads and statues throughout the room. Ms. Wright found these end-of-life practices different than her own. However, she did not judge the Rivera family’s end-of-life rituals. Ms. Wright modeled what cultural humility skill? assessing functionality monitoring difference suspending judgement cultural confidence