Exam Preview for 1480: Organizational Loss and Trauma June 29, 2022

Organizational Loss and Trauma

Please note: exam questions are subject to change.

1. ____________ occurs when something is left behind – by choice or by circumstance. Grief Mourning Loss None of the above
2. What is a common “root of trauma” in an organization? Single, acute event Ongoing harms Secondary trauma All of the above
3. The assumptive world is: the assumptions or beliefs we have about an organization’s mission the assumptions or beliefs that ground, secure, or orient people the assumptions or beliefs that give a sense of reality, meaning, or purpose to life Both B & C
4. Unrecognized wounding from trauma often results when: the trauma results from one individual’s personal experience the trauma is caused by racism or other forms of oppression in the organization the organization has sufficient human resources services the individual was traumatized prior to becoming employed with the organization
5. Organizational “depression” can manifest as: rapid turnover of staff and board members regularly missing deadlines lack of concern for the future of the organization all of the above
6. If members of the system/organization remain “stuck,” corrosion begins to weaken the system, resulting in: strong communication taking on additional responsibility risk avoidance group cohesion
7. Maslow’s Hierarchy of Needs provides a “starting point” for intervening in organizational trauma because: leaders can focus on self-actualization while others focus on basic needs taking care of individuals’ basic needs gives people room to make meaning of traumatic events and allows them to focus on coping recognizing individuals with rewards will build their esteem and distract them from trauma experiences all of the above
8. The Therapeutic Model for intervening with traumatized organizations indicates that the first step in healing is to move toward the anxiety/pain, which involves: telling the story and processing the event(s) avoiding difficult feelings moving forward and forming new goals creating new roles
9. It is important to revisit and remember the organization’s history because: history determines mission history is part of the organization’s culture it is best to stay focused on the past it is best to leave relationships unchanged
10. The ____________________ Model allows organizations to assess a variety of aspects of an organization’s functioning to help prevent organizational trauma and gain ownership of the process. Dual Process Maslow's Hierarchy Spirit & Engagement Strengths & Shadows