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Medical Errors, Patient Safety, and Root Cause Analysis: What you need to know

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1.  An organization committed to quality and patient safety in health care is:
  1. American Heart Association
  2. Center for Medicare & Medicaid Services
  3. National Quality Forum
  4. None of the above
2.  A serious reportable event is:
  1. A common occurring event
  2. A never event
  3. A patient safety event
  4. Both B & C
3.  National patient safety goals:
  1. Focus on problems in health care
  2. Improve patient safety
  3. Include tips to solve safety problems
  4. All of the above
4.  National patient safety goals are in place for the following settings EXCEPT:
  1. Hospitals
  2. Schools
  3. Behavioral Health
  4. Ambulatory Health Care
5.  A culture of safety reflects:
  1. punishment for reporting events
  2. covering up errors
  3. safe, effective care
  4. work arounds and short cuts
6.  Patients at safety-net hospitals tend to be:
  1. Uninsured
  2. Minority families
  3. Poor and disadvantaged
  4. All of the above
7.  Social determinants of health are:
  1. Conditions that impact health
  2. Disproportionately impact safety net hospital patients
  3. Positive influences on health
  4. Both A & B
8.  To increase patient adherence:
  1. Provide the right information
  2. Help patient believe in their treatment
  3. Assist with overcoming practical barriers
  4. All of the above
9.  Root cause analysis is a process that includes everything EXCEPT:
  1. Determining the cause of the event b) developing corrective action
  2. Developing corrective action
  3. Ignoring the identified root cause
  4. A performance improvement plan
10.  Root cause analysis methods include:
  1. Fishbone diagrams
  2. Creating a thesis statement
  3. The Five Whys
  4. Both A & C
11.  Other businesses that have embraced improving safety include:
  1. The restaurant industry
  2. The automotive industry
  3. The airline industry
  4. Both B & C
12.  We work to prevent errors in health care because:
  1. Safer systems prevent accidental injury
  2. Complex health care increase opportunity for errors
  3. People die when we make errors
  4. All of the above
13.  Which of the following is NOT a patient safety event:
  1. Poor staffing levels
  2. Checking two patient identifiers
  3. A patient committing suicide in a facility
  4. None of the above
14.  Preventing employee injuries is important to:
  1. Lower the cost of work-related injuries and diseases
  2. Decrease to exposure to blood-borne pathogens
  3. Limit nonfatal workplace injuries
  4. All of the above
15.  Examples of preventing patient safety events are:
  1. Handwashing
  2. Creating checklists
  3. Annual training and competencies
  4. All of the above

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